Scientific testing offers you the power to see
your marketplace more clearly. But with greater power comes
greater responsibility. Like replacing your kid’s bicycle with a
Ferrari, moving from split-run to scientific testing requires
much more skill and experience to use it correctly.
Managing the Test = guiding the process
from start-to-finish
A experienced “guide” will let your marketing
team do what they do best, streamline the process so the
technical complexity does not get in their way, and guide the
team through the detailed execution (managing every detail so
they don’t have to). An expert must have a solid understanding
of the marketing program, experience with sophisticated
statistics, and skill in leading a team from start-to-finish. In
particular, a guide should:
1. Leverage your team’s skills and
ideas
Building a house, you might say “we want that style, these
rooms, and this view.” The architect/builder is responsible for
making it happen. He might suggest some changes based on cost or
physical constraints, but you probably don’t care about the
spacing of the roof trusses or clearance for the plumbing, as
long as it’s done right.
The same is true for testing. You should have
the creative freedom to test what you want, with minimal
constraints. An experienced guide can give you the freedom to
leverage your expertise, help focus it on the best test
elements, and work diligently to remove any physical barriers to
your success.
2. Simplify the statistics
A true expert can simplify complex concepts and make the
statistics accessible to every marketer on your team. Clear
charts and pictures are always better than lists of numbers and
pages of analyses. Often a few alternatives should be discussed,
but a good guide will make the statistics look easy and answer
any questions along the way (testing should not be a “black
box”).
3. Speed the process
As is true in marketing, effective testing involves hundreds of
details that need to come together in just the right way to
achieve the optimal outcome. Your test expert must understand
all those details while speeding the process and giving
your team clear guidance. Some steps need careful attention,
others you can speed through.
4. Increase your ROI
An expert knows how to squeeze greater potential from every
test. In the selection of test elements and levels, the choice
of test design, test execution, and the analysis of results, an
experienced guide can bring out the best in your team.
Now’s a good time to look over
case studies & articles
to see some real-world examples, or continue to the final topic
and learn the truth about sample size.
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