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The most exciting part of every test is when
results come in and you suddenly see your marketplace more
clearly. Like a fog lifting with the morning sun, a scientific
test illuminates your marketing programs and customers more
clearly then you may have ever seen them before.
Data from a scientific test are like pieces of
a jigsaw puzzle. As the test goes along, you get hints of which
elements may be helping or hurting. Then when your final data
are analyzed, all the pieces come together and you see the
real-world impact of every test element on its own and in
combination with others.
The sign of a well-run test is simple and
powerful conclusions
A skilled test expert can summarize the
complexity of analyses into simple, clear graphs and charts. As
data are analyzed, the depth of marketing insights grows.
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Skilled analyses give deeper insights
into the true impact of the test elements:
1. Test recipes (like
split-run test cells) show which combinations are
doing well, but not why.
2. Main effects quantify
the real-world impact of each test element, showing
which help, hurt, and make no difference (as the
case studies show, all effects should be
summarized in a bar chart).
3. Interactions give
deeper, more accurate insights into how the main
effects vary depending on how other elements are set
(see interaction plots in the
case studies & articles)
4. Test the optimal
combination versus the original control and
calculate your ROI
- The optimal combination is
created by implementing all new ideas that
increase sales, avoiding changes that hurt, and
keeping the control (or the lower-cost) level
for all non-significant element.
- The optimal combination often
performs much better than any test recipe, since
the best combination is seldom one of the test
recipes.
- Based on these insights, plan
further testing.
This one test may not answer all
of your questions, or results may lead you in a new
direction. This is why testing should be an on-going
process. You learn a great deal in one test and then
leverage those insights to decide what to implement
and what to test further.
A well-planned and well-executed
test will provide clear answers that your marketing
team can understand. However, if your sample size
was too small, test elements weak, recipes executed
inconsistently, or data quality poor, then you may
find confusing data, unclear effects, or few
significant effects.
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Like a virtuoso violinist or skilled
copywriter, testing looks so easy when done well
All your effort defining test elements,
creating recipes, and launching the test will be rewarded with
clear, actionable results. Surprisingly, the complex techniques
behind scientific testing are what give you deeper, more
accurate—yet straightforward—insights into the true impact and
relationships among your test elements.
In some ways, in-market testing is the mirror
image of standard analytical techniques. Most statistics—like
data-mining, modeling, neural networks, and discriminant
analysis—take readily-available data and look for important
correlations among the variables. However, the lack of
structured data requires very complex analyses to uncover
logical relationships among a mess of random data points.
Testing, on the other hand, requires careful
up-front planning and design. Proving what works in a complex
and dynamic marketplace is never easy, but proactive scientific
testing gives you the freedom to design your marketing programs
to give you the information you want, quickly and clearly. The
better the test, the easier it is to understand and implement
the results. Numerous examples are shown in the
case studies
& articles.
A well-run scientific test can give you an
impressive ROI with amazingly clear results. The final step of
the LucidView Strategy is profit.
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